Conflict management
Réaliser une inspection ou un contrôle en limitant les conflits
A professional programme from the SkillClass Conflict management catalogue, available for your organisation's teams.
- Domain
- Conflict management
- Duration
- On request
Overview
La formation continue en gestion des conflits vise à doter les professionnels d'outils pour analyser, désamorcer et résoudre les tensions, transformant les différends en leviers de performance et de cohésion. Ces formations courtes (souvent 1 à 3 jours) couvrent la communication assertive, la médiation et la gestion des émotions
The detailed outline — objectives, modules and duration — is shared on request and adapted to your team's level and context.
Delivery format
- In-company, for your teams only
- Open seminar, alongside other organisations
- Regional workshop
- Digital learning, where the domain is available online
Duration
Defined with you, according to the group's level and objectives.
Customisation
Content, case material and duration can be adapted to your organisation, sector and team. Several programmes can be combined into one pathway.
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Planning training for a team?
Tell us about the group and what it needs to achieve. We will come back with a proposal.