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SkillClass — Former, transformer, performer

Conflict management

Anticipating and managing conflicts

A professional programme from the SkillClass Conflict management catalogue, available for your organisation's teams.

Domain
Conflict management
Duration
On request

Overview

La formation continue en gestion des conflits vise à doter les professionnels d'outils pour analyser, désamorcer et résoudre les tensions, transformant les différends en leviers de performance et de cohésion. Ces formations courtes (souvent 1 à 3 jours) couvrent la communication assertive, la médiation et la gestion des émotions

The detailed outline — objectives, modules and duration — is shared on request and adapted to your team's level and context.

Delivery format

  • In-company, for your teams only
  • Open seminar, alongside other organisations
  • Regional workshop
  • Digital learning, where the domain is available online

Duration

Defined with you, according to the group's level and objectives.

Customisation

Content, case material and duration can be adapted to your organisation, sector and team. Several programmes can be combined into one pathway.

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