Debt collection
The client debt recovery procedure
A professional programme from the SkillClass Debt collection catalogue, available for your organisation's teams.
- Domain
- Debt collection
- Duration
- On request
Overview
Nos formations en recouvrement vise à doter les professionnels des compétences nécessaires pour sécuriser la trésorerie, réduire les impayés et optimiser la gestion du poste client. Elle permet de maîtriser les techniques de relance amiable, les procédures judiciaires, ainsi que la négociation pour préserver la relation client
The detailed outline — objectives, modules and duration — is shared on request and adapted to your team's level and context.
Delivery format
- In-company, for your teams only
- Open seminar, alongside other organisations
- Regional workshop
- Digital learning, where the domain is available online
Duration
Defined with you, according to the group's level and objectives.
Customisation
Content, case material and duration can be adapted to your organisation, sector and team. Several programmes can be combined into one pathway.
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Planning training for a team?
Tell us about the group and what it needs to achieve. We will come back with a proposal.