Sales
Measuring customer satisfaction
A professional programme from the SkillClass Sales catalogue, available for your organisation's teams.
- Domain
- Sales
- Duration
- On request
Overview
La formation continue en commerce et vente vise à perfectionner les techniques de négociation, la relation client et le développement commercial pour améliorer la performance. Ces programmes courts (souvent 1 à 8 jours) couvrent la prospection, la gestion des objections, la conclusion et l'utilisation de nouveaux outils.
The detailed outline — objectives, modules and duration — is shared on request and adapted to your team's level and context.
Delivery format
- In-company, for your teams only
- Open seminar, alongside other organisations
- Regional workshop
- Digital learning, where the domain is available online
Duration
Defined with you, according to the group's level and objectives.
Customisation
Content, case material and duration can be adapted to your organisation, sector and team. Several programmes can be combined into one pathway.
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Planning training for a team?
Tell us about the group and what it needs to achieve. We will come back with a proposal.