Office Manager – Assistant / Secretary

OF01 — Personal office organisation

F02 — Successfully managing events and corporate functions

OF03 — Reports, minutes and memoranda

OF04 — Correspondence management

OF05 — Assisting multiple directors

OF06 — Managing emotions in a professional context

OF07 — Filing, sorting and organising

OF08 — Optimising your time and improving productivity

OF09 — Learning to work under pressure

OF10 — Maintaining a professional physical appearance at work

OF11 — Records management

OF12 — Specialist secretary

OF13 — Assistant: mastering your key responsibilities

OF14 — Professional excellence in the service of performance

OF15 — Managing conflicts at reception

OF16 — Optimising the filing of all documents (paper or electronic)

OF17 — Self-confidence and self-assertion

OF18 — Career management and retirement planning

OF19 — Emotional intelligence and relational communication

OF20 — Mastering IT tools (Word, Excel, PowerPoint, OneNote)

OF21 — Producing professional written communications in line with company guidelines

OF22 — Defining and ensuring compliance with information circulation processes OF23 — Welcoming and guiding visitors in English

OF24 — Supporting a team in activity planning and organisation

OF25 — Managing a project or event

OF26 — Preparing and monitoring budgets

OF28 — From secretary to office manager

OF29 — From note-taking to report writing

OF30 — Receptionist / switchboard operator: the profession

OF31 — The keys to client relations

OF32 — Handling physical and verbal aggression in a reception context

OF33 — Handling complaints positively

OF34 — Effectively facilitating a working workshop

OF35 — Office IT training: mastering your workstation